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BlackBerry® OS Smartphones

Posts: 13
Registered: ‎06-12-2008
My Device: Not Specified

trying to download?

my bb has been showing the blue arrows in the corner as if its trying to send or receive something but nothing has come through and i have not sent anything. i charged my battery last night and with this issue, it drained my battery to quarter of its capacity. how can i stop it? i already turned it off twice but it starts again when i turn it back on. HELP!
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: trying to download?


Please try the following in lieu of turning it off.

This is called a hard reset. There will be no data loss.

Pull the battery while the device is ON, replace after a minute,

Let the device reboot 1-3 min, Retry the function that was the problem

Please let me know!


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