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Posts: 4
Registered: ‎05-22-2009
My Device: Not Specified

twitter app - trouble downloading

Hello~  I am trying to download the twitterberry app and I am getting an error msg telling me that I need to re-configure my Blackberry Enterprise Server(BES)  to accept 3rd party downloads.  The trouble is, I don't know where to find my BES.  Can anyone help?
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: twitter app - trouble downloading

Is your device on a corporate BES account, or is it a personal device?

 

Look at Options > Security > General Settings > scroll down to > **services** and what is listed under there?

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New Contributor
Posts: 4
Registered: ‎05-22-2009
My Device: Not Specified

Re: twitter app - trouble downloading

Thanks for replying!  Under Services, it says ***no services***

 

Any thoughts?

 

Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: twitter app - trouble downloading

Is the any '"Policy Name" just above **services** ?
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New Contributor
Posts: 4
Registered: ‎05-22-2009
My Device: Not Specified

Re: twitter app - trouble downloading

It's a personal acct so I'm not using any BES services.  There's no policy name above ***services***.
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: twitter app - trouble downloading

Then you shouldn't be getting that "reconfigure BES" message.

 

Is this happening when you attempt to download the application? Only for this application?

 

Does it occur on downloading any other AppWorld application?

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
Posts: 4
Registered: ‎05-22-2009
My Device: Not Specified

Re: twitter app - trouble downloading

Yeah, it happened only w/this app.  Granted, I haven't downloaded a ton of app's but I have the facebook app and had no trouble.  Do you think it's time to contact my carrier?
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: twitter app - trouble downloading

No, I don't think they have any insight to this.

 

**I am going to ask that this thread be moved over to the App World discussion section, maybe someone there will know.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
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Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: twitter app - trouble downloading

Is an app you are trying to download from AppWorld, or where?

 

And to repeat, the error appears during the initial download... not while you are trying to INSTALL the application?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code