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New Member
Posts: 2
Registered: ‎09-10-2012
My Device: Bold 9900
My Carrier: China Unicom

unable to call international from China

Hi All,

 

I have a Dutch BB bold 9900. At the moment i am in china and i have a mobile plan with China Unicom and also their BIS. I have also activated with them international calling. but for some reason i am not able to make international calls, but i can send international text messages and receive calls from other countries than china.

 

when i change the sim card to another phone, i am able to make international calls. is there something wrong with the settings of my BB or something with China unicom? (it seems with the some, bu ti really do not know what???)

 

thansk in advance!

 

best, Peter

 

 

Hall of Famer III
Posts: 57,242
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: unable to call international from China

Hi and Welcome to the Community!

 

Please check here:

  • Homescreen > Phone > Logo_Blue.gif > Options > Smart Dialing

Check the first setting (Locale) and make sure it is set to China.

 

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Member
Posts: 2
Registered: ‎09-10-2012
My Device: Bold 9900
My Carrier: China Unicom

Re: unable to call international from China

Thanks for you fast reply! But the settings in smart dialing are as you say, set to China. but it still does not work. Could it maybe have something to do, with my phone software being linked to my Dutch (KPN) provider?

 

best,

Highlighted
Hall of Famer III
Posts: 57,242
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: unable to call international from China

The source of your OS package should not matter...properly done, any OS package from any carrier can be used on any BB, as long as the model numbers match.

What, exactly, happens when you attempt do dial a + international call?

Have you yet spoken with China Unicom?


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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