04-30-2013 05:46 AM
could someone help me!
when ever i try to sign in to blackberry ID i get the following
unable to connect with blackberry id please sign in now or try again later. Data services are required for blackberry ID and can be turned on in the mobile network settings.
Mobile: BlackBerry 9700 bold
04-30-2013 05:02 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support and to ensure that you are subscribed to a data plan that is adequtate to enable the services you desire.
05-06-2013 03:28 PM
05-06-2013 03:58 PM
I have the same issue. I have an unlimited plan. There is a glitch with the ID service book I think. Very frustrating. I have a z10 where the sim and blackberry I'd works fine on. The issue lies with the 9900. Please help
There is still no public KB I can find for that error message...you may have better luck with searching:
Nevertheless, for you 9900 only (not your Z10), the above instructions (post 3) apply, including what it says at the end: