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New Member
Posts: 1
Registered: ‎04-30-2013
My Device: torch
My Carrier: cell c

unable to download apps

Hi, I have been trying to download blackberry app world and whatsapp. Starts downloading then gives me an error 909. Please help??
Hall of Famer III
Posts: 58,185
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: unable to download apps

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB29060 When attempting to install some applications, a 909 Authentication error message may be displayed

Hopefully it contains something useful! 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

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