06-07-2013 09:33 AM
06-10-2013 09:06 AM
Welcome to the forums and thank you for your question.
The following is a list of steps and information gathering, please ensure you follow each to resolve your issue;
If the BlackBerry Messenger is not listed on the device and you are unable to install from BlackBerry World, perform the following;
<drive\Program Files\Common Files\Research In Motion\Apploader
<drive\Program Files (x86)\Common Files\Research In Motion\Apploader
Please find below the necessary links to knowledgebase articles to assist you;
Let us know if you have any further questions regarding this specific request.