04-20-2012 03:25 AM
04-23-2012 10:44 AM
Welcome to the BlackBerry Support Community Forums.
I can definitely help you out.
Follow the steps in this KB article to to resolve the issue: www.blackberry.com/btsc/KB28212
Let me know if you have any more questions.
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Click Accept as Solution for posts that have solved your issue(s)!