Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎04-20-2012
My Device: blackberry bold 9900
My Carrier: O2

unable to log you in to blackberry ID

I had this running fine on my bb bold 9900 until I had to reboot the other day now it won't let me log in and won't even recognise my password which I know is correct as I have done a password change twice
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: unable to log you in to blackberry ID

Hey totty990,

Welcome to the BlackBerry Support Community Forums.


I can definitely help you out.


Follow the steps in this KB article to to resolve the issue: www.blackberry.com/btsc/KB28212


Let me know if you have any more questions.





Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!