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New Contributor
Posts: 4
Registered: ‎01-10-2013
My Device: Curve 9300
My Carrier: Virgin Mobile

unable to login to Blackberry World & Numerous updates

Hello, I have the 9320 BB Curve and have encounter some problems.

1.  I am unable to sign into the Blackberry APP World.  I get the error " There is an issue with BlackBerry World. Blackberry World must close now".

2.  Approximately every 2 days I get numerous updates from Blacberry APP World even know I cannot log in. I generally have 2 icons on home screen showing these updates.  They can range anywhere from 50-80 updates each.  Currrently I have 70 +22  updates showing.  I will go in and delete them as I have just done again and  I can still see an update dated from tommorrow already, June20th when today is only June 19th None of this makes sense. (the date and time on my phone is correct.)

 

How I can I fix these problems?

Thank you

 

Diane K

 

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Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: unable to login to Blackberry World & Numerous updates

Hey belladiane,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Follow the steps in this KB article to resolve the issue: www.blackberry.com/btsc/KB24457

 

Also if the issue still persists, I would suggest re-installing BlackBerry World by going to www.blackberry.com/appworld/download

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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New Contributor
Posts: 2
Registered: ‎07-05-2016
My Device: blackberry9320 curve
My Carrier: recaptcha

Re: unable to login to Blackberry World & Numerous updates

Hi. My media player doesn't want to play music or. Videos. I'm using a bb 9320 curve can anyone help
New Contributor
Posts: 2
Registered: ‎07-05-2016
My Device: blackberry9320 curve
My Carrier: recaptcha

Re: unable to login to Blackberry World & Numerous updates

Another problem with bb 9320 my battery drain so fast but it shows still full can you please help