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BlackBerry® OS Smartphones

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Visitor
Posts: 1
Registered: ‎12-13-2012
My Device: Torch 9810
My Carrier: Celcom

unable to login

Hi,<br>I have a problem here with my torch 9810 after I upgrade Ββ♏ and application world. I can't log in to my ΒΒ♏. When I'm log in my ID and password, appear unable to login to your blackberry ID account.. It also happen at my world at app world..
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Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: unable to login


amirburz wrote:
Hi,<br>I have a problem here with my torch 9810 after I upgrade Ββ♏ and application world. I can't log in to my ΒΒ♏. When I'm log in my ID and password, appear unable to login to your blackberry ID account.. It also happen at my world at app world..

Check the below knowledge base article for retrieving BB ID password -

 

  • KB26361 How to change or reset a BlackBerry ID password
  • KB28685 How to reset the BlackBerry ID password using the password recovery question

As reported by some users getting reply email of password recovery taking longer time to reach users.

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