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BlackBerry® OS Smartphones

Regular Visitor
Posts: 1
Registered: ‎05-13-2013
My Device: blackberry curve 8520
My Carrier: blackberry

unable to logon

am unable to unlock my bb account,fb does not accept my new password and i am unable to go into internet
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: unable to logon

Hey AudreyVengadasamy,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


When you try to browse, what error are you receiving?  Also do you have a BlackBerry data plan on the BlackBerry Curve 8520 smartphone?  Does your signal show 3G, EDGE or GPRS all in upper case?


I look forward to your reply.





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