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BlackBerry® OS Smartphones

Posts: 27
Registered: ‎05-17-2008
My Device: Not Specified

unable to open attachment with desktop redirector

Hi, I just setup the Desktop redirector for my 8830 so that it can receive the corporate mail from our exchange server. Everything seems to be working as I am unable to open attachments. There doesn't seem to be any open/view attachment options and I didn't see the application "icon" under the option menu in the BlackBerry unit. Can someone advice me how I can view my attachments? Or do I have to purchase 3rd party software to that if I am not using Blackberry Pro or Blackberry Enterprice? Thanks
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: unable to open attachment with desktop redirector

Hi and welcome to the forums,


Please read the following BB KB article and see if you can resolve the situation!





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