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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎07-20-2012
My Device: 9700 bold
My Carrier: china mobile

unable to synchronize my blackberry with windows outlook

I am unable to sunchronize my BB with outlook. Once I connect through USB cable it starts synchronizing. it creates back up. After this it starts sync the contacts. After some time it just hangs. I have tried redoing many times but same result. Once I disconnect the BB then it is very warmed up and in a hang stage. It consumes significant amount of battery and very quickly runs out of battery. I have already downloaded and updated the desktop software. I have also tried and wiped all the data and donwloaded applications from BB to start clean. but the result is the same. can anybody help? is there a technical support cente in HKG / Kowloon where I can take by BB to fix this problem