11-01-2012 01:27 AM
I recently got BB pearl 9105 having OS 5 in it. I want to upgrade it to OS 6. While connecting it to the desktop software it shows that the update is available but, when i click for install update it shows me an error message ' unable to get the software for your device'. Please help me to download the software so that i can update my BB phone.
11-05-2012 03:04 PM
Welcome to the forums.
Device software availability is determined by your provider. You can check available versions here: