04-12-2012 03:21 PM
i have the blackberry curve 8520
when i try to add a new contact i get the following error message
uncaught exception application net_rim_bb_addressbook_app241 is not responding
or the phone locks up
i have taken the battery out and the sim a few times
i went back to an older version that didnt work
so reinstalled the new version
and this still happens
04-12-2012 06:55 PM
I have a BB Curve 8530 running on OS 5. I also got a similar error message (295) and (253). When I open the BB Contacts app. Searched for a specific contact name. Then clicked on the name. My Curve just froze. And I either pushed buttons until I got the error message. Or I gave up and removed the battery.
To solve the issue I tried to remove my battery waited a few minutes, replaced it. Reboot. Didn't work. I did this several times. And nothing worked. Then I read thru some of the other post on this forum. I then remembered that I had a few apps which required updates n the past few days such as Yahoo Messenger and Windows LIve Messenger.
And found that some people deleted their Yahoo Messenger and it worked. But that didn't work for me. I then proceeded to delete Windows LIve Messenger. And that worked for me.
I then said that I can't live without my Yahoo Messenger and Windows Live Messenger. As not every one has a smartphone like BB and can use BBM. So I reinstalled Yahoo Messenger and the BB contacts app worked. I then reinstalled Windows LIve Messenger and the BB contacts app works fine.
So everything is working fine now. Please feel free to pass on this solutions to others.
04-12-2012 11:36 PM
04-13-2012 07:38 AM
I am glad that it worked for you.
I did forget to mention one other thing. I did end up reinstalling the entire BB OS5. You might want to try that out and see if it helps.