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Visitor
Posts: 1
Registered: ‎05-18-2011
My Device: bold 9780
My Carrier: o2

uncaught exception application net_rim_bb_addressbook_app241 is not responding

i have the blackberry curve 8520

when i try to add a new contact i get the following error message

uncaught exception application net_rim_bb_addressbook_app241 is not responding

or the phone locks up

 

i have taken the battery out and the sim a few times

i went back to an older version that didnt work

so reinstalled the new version

and this still happens

New Contributor
Posts: 2
Registered: ‎04-12-2012
My Device: BB Curve 8530
My Carrier: Bell

Re: uncaught exception application net_rim_bb_addressbook_app241 is not responding

I have a BB Curve 8530 running on OS 5.  I also got a similar error message (295) and (253). When I open the BB Contacts app. Searched for a specific contact name. Then clicked on the name.  My Curve just froze. And I either pushed buttons until I got the error message. Or I gave up and removed the battery.

 

To solve the issue I tried to remove my battery waited a few minutes, replaced it. Reboot. Didn't work.  I did this several times. And nothing worked. Then I read thru some of the other post on this forum.  I then remembered that I had a few apps which required updates n the past few days such as Yahoo Messenger and Windows LIve Messenger.

 

And found that some people deleted their Yahoo Messenger and it worked. But that didn't work for me.  I then proceeded to delete Windows LIve Messenger. And that worked for me.

 

I then said that I can't live without my Yahoo Messenger and Windows Live Messenger. As not every one has a smartphone like BB and can use BBM. So I reinstalled Yahoo Messenger and the BB contacts app worked.  I then reinstalled Windows LIve Messenger and the BB contacts app works fine.

 

So everything is working fine now.  Please feel free to pass on this solutions to others.

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New Contributor
Posts: 3
Registered: ‎04-12-2012
My Device: blackberry curve 8530
My Carrier: bell

Re: uncaught exception application net_rim_bb_addressbook_app241 is not responding

thank u for ur post it helped me to get mine all working agian except when i went to reinstalled windows messenger it did it agian so just uninstall it agian but thanks
New Contributor
Posts: 2
Registered: ‎04-12-2012
My Device: BB Curve 8530
My Carrier: Bell

Re: uncaught exception application net_rim_bb_addressbook_app241 is not responding

HI,

 

I am glad that it worked for you.

 

I did forget to mention one other thing. I did end up reinstalling the entire BB OS5.  You might want to try that out and see if it helps.