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New Member
Posts: 1
Registered: ‎02-11-2009
My Device: Not Specified

uncaught exception:java.lang.NullPointerException

Does anyone know how to fix this error

 

Uncaught exception:java.lang.NullPointerException

 

I started getting it after I downloaded the current software for the T-Mobile desktop manager v4.6 onto my computer then updated my 8320. My faves will not program to the phone. Each time I try to refresh the My Faves program I get this error.

 

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: uncaught exception:java.lang.NullPointerException

 

Remove the program/application that is causing the error and then install it again. This will solve the issue.

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New Member
Posts: 1
Registered: ‎04-13-2009
My Device: Not Specified

Re: uncaught exception:java.lang.NullPointerException

I have the same problem with my BlackBerry Curve 8900. No recent software installations of any kind.

 

And it's not possible, at least as far as I can tell, to remove the MyFaves application from a T-Mobile BlackBerry.

 

Any other ideas how to solve this problem?

Forums Veteran I
Posts: 2,091
Registered: ‎03-11-2009
My Device: Z30
My Carrier: Telus

Re: uncaught exception:java.lang.NullPointerException

New Member
Posts: 1
Registered: ‎05-27-2009
My Device: Not Specified

Re: uncaught exception:java.lang.NullPointerException

I had to have myfaves completely removed from my account.  Seems to be working fine now.  Others have had this problem and removing myfaves worked for them.  I was lucky though, I have unlimited calling so I didn't need myfaves.  I'd suggest a new phone if you need myfaves. Sorry
Visitor
Posts: 1
Registered: ‎05-06-2010
My Device: Curve 8900
My Carrier: Vodacom

Re: uncaught exception:java.lang.NullPointerException

A week ago I noticed that my SMS Icon on my home screen disappeared. When I go into my messages and select 'View Folder > SMS Inbox', I get the same error message. I can not receive messages at this stage. Is there anything I can do to fix this?

 

Kind Regards,

Pierre

Hall of Famer III
Posts: 57,527
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: uncaught exception:java.lang.NullPointerException

 


Pierrejvr wrote:

A week ago I noticed that my SMS Icon on my home screen disappeared. When I go into my messages and select 'View Folder > SMS Inbox', I get the same error message. I can not receive messages at this stage. Is there anything I can do to fix this?

 

Kind Regards,

Pierre


Hi there!

 

There's pretty much no diagnosing those -- they are the equivalent of the random errors in Windows for which tracing the root cause is fruitless. Basically, these are the last out in the programming code -- some event occurred for which there is no handler in the code. The fix is a code update that handles the event...but, again, knowing what the event is is pretty much impossible. So, there are a few things to try:

 

Sometimes, the code simply becomes corrupt and needs to be refreshed -- just like a reboot:

  • Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

 

There might be an updated code set from the carrier -- check them via this portal:

 

The toughest possible cause is a badly behaving app. To find it, one must remove apps one at a time, waiting a while in between (I usually recommend a week), until the problem ceases...thereby discovering the offending app.

 

Good luck and let us know!

 



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Member
Posts: 1
Registered: ‎08-27-2011
My Device: Blackberry Curve 3G
My Carrier: Vodafone

Re: uncaught exception:java.lang.NullPointerException

Hi, I have had my Blackberry Curve 3G for 7 months, and suddenly came across an error whilst trying to enter the Browser and 360 My Web.

The error was as follows:

uncaught exception:java.lang.NullPointer exception

 

I had not tried to download anything, or update an app, all I did was go from one web page to another, and then it was a blank white screen and I wasn't able to do anything. I came out of the browser and tried to re-enter it, it came up with the error message and then allowed me to enter the browser but with the same white screen as before. Trying to enter the 360 My Web just came up with the same error message and wouldn't allow me any futher.

Upon reading through this thread and realising my problem was slightly different in the fact that I had no missing icons, and hadn't  downloaded anything so therefore there was no corruption of a file problem.

 

So I kept my fingers crossed and took the simplest of advice, in properly re-booting the device - pull out the battery with the power ON, wait around a minute before replacing the battery, then switch on and wait for it to re-boot - and it worked to my amazement!

 

So to any-one with the same simple problem just a simple re-boot does the trick Smiley Happy Yay.