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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎09-24-2013
My Device: Blackberry Curve
My Carrier: SFR

uninstall bes service on 9790 curve bold

Hi there,
Today, I have one user with a blackberry phone connect on a BES Server (internal).
Is it possible to uninstall BES Information (mail, calendar, ...) without reinitialiaze blackberry /delete all information on mobile ?
Thanks,
Regards,
Simlip

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: uninstall bes service on 9790 curve bold

Hey simlip,

Welcome to the BlackBerry® Support Community Forums.

 

To remove BlackBerry Enterprise Services from the BlackBerry smartphone the BlackBerry would need to be  reset to Factory Defaults, please see the following article:

 

How to remove an IT policy from a BlackBerry smartphone

http://btsc.webapps.blackberry.com/btsc/KB14202

 

Let me know if you have any other questions.

Thanks.

-HB

 

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