10-24-2008 09:25 PM
Hii and welcome to the forums!
Please specify the Desktop software version, outlook version,
PC and visat 32 or 64
10-24-2008 10:01 PM - edited 10-24-2008 10:02 PM
On outlook is that 2003.2007 etc.
Any error message when syncing?
10-24-2008 10:07 PM - edited 10-24-2008 10:16 PM
First we need to clean the machine:
Download 4.2.2 without the Media manager here:
Install 4.2.2 with these Vista considerations:
1. Right-Click on Command Prompt in Start Menu and choose Run as Administrator
3. Then type in the command prompt, type: regsvr32 MsOutlookConnector.fil
4. If the registration is successful, the following message displays:
If you receive the error message DllRegisterServer failed with error code 0x80070005 - you do not have admin rights. So, it's important that you run command prompt as admin.
On the BB:
Pull the battery while the device is ON, replace after a minute, Let the device reboot 1-3 min.
Configure DM and retry sync.
Let me know how it goes.
10-24-2008 10:18 PM