Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 8
Registered: ‎03-28-2013
My Device: Bold 9650
My Carrier: Verizon
Accepted Solution

unknownemai icon appeared on my home screen

My battery went completely dead last night because my home charger didn't work.  I charged my phone in the car and when it was done, an icon I've never seen appeared on the line under the time (from left to right.... volume, #emails, #facebook notifications, then the gold star with a black dot in the center of it.)  I have looked online for this symbol and have not found it.  Anyone know what it means?  I've looked through my emails, facebook, contacts, messages etc. and can find nothing like it.   

Super Contributor
Posts: 283
Registered: ‎10-13-2011
My Device: bold 9900
My Carrier: Orange UK

Re: unknownemai icon appeared on my home screen

Can you screen print your bb home page so I can see and will be able to help further
tweet me
New Contributor
Posts: 8
Registered: ‎03-28-2013
My Device: Bold 9650
My Carrier: Verizon

Re: unknownemai icon appeared on my home screen

Yikes!  I don't know how to do that? 

Posts: 94,468
Likes: 24,384
Solutions: 6,348
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: unknownemai icon appeared on my home screen

The gold star is a notification of an app upgrade or new app from the same developer, usually pushed to your device from a develope from which you have a free application.

 

You just need to scroll through and find that message.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎03-28-2013
My Device: Bold 9650
My Carrier: Verizon

Re: unknownemai icon appeared on my home screen

THANKS.  I normally get new app notices on my blackberry app icon.  will look through apps now to see if I can find that star.  Will let you know.  Thanks again.

Posts: 94,468
Likes: 24,384
Solutions: 6,348
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: unknownemai icon appeared on my home screen

It's normally from some free app in which you've agreed to take notices of their updates and advertising of other apps.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎03-28-2013
My Device: Bold 9650
My Carrier: Verizon

Re: unknownemai icon appeared on my home screen

still looking.

 

New Contributor
Posts: 8
Registered: ‎03-28-2013
My Device: Bold 9650
My Carrier: Verizon

Re: unknownemai icon appeared on my home screen

I still have not found it.  I took the battery out of phone to reboot it and the icon is still there.  I guess it's not hurting anything. :-(

 

New Contributor
Posts: 8
Registered: ‎03-28-2013
My Device: Bold 9650
My Carrier: Verizon

Re: unknownemai icon appeared on my home screen

I don't have many apps, (8) but they're all free.  When I look in 'my world, nothing indicates an update.. no gold star.  I'm sorry for being such a nuicense

Posts: 94,468
Likes: 24,384
Solutions: 6,348
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: unknownemai icon appeared on my home screen

You're not being a nuisance.

 

So if you look through ALL of your messages folder, press the U key it should take to you to each unread message.

 

You don't see this message?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code