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New Contributor
Posts: 8
Registered: ‎03-28-2013
My Device: Bold 9650
My Carrier: Verizon

Re: unknownemai icon appeared on my home screen

Ok, I found it over the weekend.  I hardly ever look in my 'message' folder, as it generally only contains the same stuff as in my email folder.  I happened to end up in messages, thinking it was email, and I found the starred message!  Deleted it and the star disappeared on my home screen.  Now I know to check 'messages' from time to time.  Thank you.

Posts: 95,517
Likes: 24,547
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: unknownemai icon appeared on my home screen

Allen, you're welcome.

 

 



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New Contributor
Posts: 8
Registered: ‎03-28-2013
My Device: Bold 9650
My Carrier: Verizon

Re: unknownemai icon appeared on my home screen

I'm Jackee Allen.  Smiley Wink

Posts: 95,517
Likes: 24,547
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: unknownemai icon appeared on my home screen

Gotcha. You're welcome.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code