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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-02-2011
My Device: Bold 9900
My Carrier: ATT

unlock blackberry device



I reallly appreciate if someone help me with this question.

I just installed the BB desktop sotware and trying to connect to my BB bold 9900. As soon as I connect my phone to the USB post, it tells me that I need to unlock the BB device and asking me to type in the password.


I have no idea what password is and I have not set up any password. Can you help?


Posts: 94,799
Likes: 24,456
Solutions: 6,362
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: unlock blackberry device

Oh, how long have you been using this BlackBerry, or is it brand new to you?

Bought used? or what else can you explain?


The Desktop Software will NOT ask for a password unless a Password has been set on the actual device.

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