12-02-2011 12:42 PM
I reallly appreciate if someone help me with this question.
I just installed the BB desktop sotware and trying to connect to my BB bold 9900. As soon as I connect my phone to the USB post, it tells me that I need to unlock the BB device and asking me to type in the password.
I have no idea what password is and I have not set up any password. Can you help?
12-02-2011 12:45 PM
Oh, how long have you been using this BlackBerry, or is it brand new to you?
Bought used? or what else can you explain?
The Desktop Software will NOT ask for a password unless a Password has been set on the actual device.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code