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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎12-10-2011
My Device: Torch 9850
My Carrier: Sprint

update for 9850

my torch was updating with new os update and appeared to be hung up on the back up for about an hour so i disconnected the battery to restart...when i begin to restart it...it is stuck on 9% and doesn't go any further and the radio is off....do i need to take it in or will it continue to update? When it first hung up it was on 26% back up