02-11-2013 07:52 AM - edited 02-11-2013 08:04 AM
i went on blackberry desktop and updated my blackberry to 7.1 bundle 2039 for my blackberry curve 9360 and i lost all my updated apps and things i had with the other update that were new i cant upgrade it anymore so whats happened have i downgraded or is this just a change? i lost blackberry device analyzer, i thought this came with the new update?
02-11-2013 01:11 PM
Hi and Welcome to the Community!
A number of things could have happened...what exactly happened is not really knowable. And why it happened is academic...for your situation is what it presently is. Nevertheless, I'll hypothesize:
In any event, it actually is IMHO more advisable to reinstall all apps after any major OS update...just to be sure that things are installed properly, and they may not do so if handled by the update process. So, what you now need to do is go back to the sources of your apps and reinstall them, assuming they have a version compatible with your new OS level of course!
As for Device Analyzer, there are specific steps that must be undertaken so as to activate it...refer: