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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎07-11-2012
My Device: bold - 9700
My Carrier: vodafone india

updated software

hello... i have 9700 bold with os 6. i had updated the software 2 days before and after that i am trying to open my internet browser and blackberry app world via wi-fi (hot-spot) it is not getting started.. can somebody please me for it... 

thak you

Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: updated software

[ Edited ]

Hello Sanil,


Welcome to the community & thanks for the post..!!


Please do let us know what error you are getting while opening Browser & App world.


Have you tried a battery pull, if not please pull out battery while device is on & re-insert it after a min.



Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: updated software

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?


You must be connected to your BlackBerry Data Plan (BIS) to connect to AppWorld.


However, you should be able to use the hotspot browser through a WiFi only connection.

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