09-26-2013 04:09 AM
Hi! iIm trying to update my blackberry 9220 software however, while its updating, my computer doesnt recognize the device. i remove the usb cord then try to open my phone but just having an "App Eroor: 200" and an option to reset.. i click reset. then it just goes back to the app error.. what should i do?
Solved! Go to Solution.
09-26-2013 04:19 AM
Welcome to BlackBerry Support Forums
Please try this Knowledge Base to resolve your issue with this Error :
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows
I hope you already have a backup of your device , Or if you device allow first do a backup .
Additional Information can be found here :
KB30100 : "JVM 200" appears on the BlackBerry smartphone.
Try it and let us know if you feel any issue.
VIA | prince2012