Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 7
Registered: ‎12-31-2010
My Device: Not Specified

upgrade OS in storm 1

I use storm I (9500), how do I change from my present OS 4.7 to the latest OS. I would like to know the latest one and how to go about installing it. Thanks while I wait for good response.
Hall of Famer III
Posts: 58,411
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: upgrade OS in storm 1

 

Hello,

 

From a PC, you can install any OS package to a BB via this procedure:

 



 

Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. You can even use a different carriers OS package by simply inserting, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML. Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.

 

 

 

If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:

 


    • KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
New Contributor
Posts: 7
Registered: ‎12-31-2010
My Device: Not Specified

Re: upgrade OS in storm 1

Thanks. As suggested I want to download the OS from my service provider but discovered it is stil OS 4.7 available. Does it mean I can't upgrade to os5 except through the service provider? Pls need your opinion on this because I saw in the net how someone upgraded from 4.7 to 5.0 but I want to ask b4 I follow d step cos its not thru my service provider. Thanks
Hall of Famer III
Posts: 58,411
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: upgrade OS in storm 1

Please reread my prior post...the answer to your question is there.

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................