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BlackBerry® OS Smartphones

Posts: 17
Registered: ‎04-18-2008
My Device: Not Specified
Accepted Solution

upgrade device software

Upgraded device software could be installed on my computer but apparently something wrong with the Desktop Manager. It does not prompt for upgrading. once earlier I could upgrade through Desktop Manager but seems recently something has gone wrong with it. Can anyone help me?? Thanks a lot.
Forums Advisor II
Posts: 974
Registered: ‎04-01-2008
My Device: T-Mobile 8100

Re: upgrade device software

If you installed software from a different carrier you need to delete the vendor.xml file located at "C:\Program Files\Common Files\Research In Motion\AppLoader"