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BlackBerry® OS Smartphones

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Contributor
Posts: 10
Registered: ‎06-06-2009
My Device: Not Specified
Accepted Solution

upgraded OS

Can someone plz give me a link to upgrade my phone! and instructions on how to delete the right files and how to load it on my phone!  thanks alot
Hall of Famer III
Posts: 57,527
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: upgraded OS

Here's the link to the carriers device OS sites.

 

http://na.blackberry.com/eng/support/downloads/download_sites.jsp



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: upgraded OS

First download and install the Desktop Manager from here (4.7 without Media Manager is recommended): https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

Next download and install the handheld software from here: http://na.blackberry.com/eng/support/downloads/download_sites.jsp

Afterwards try reloading the OS by connecting the device to your computer, open the Desktop Manager, then go into the Application Loader. This will open a wizard that steps you through reloading the OS onto your device. More detailed steps can be found in here:
http://crackberry.com/blackberry-101-how-install-or-upgrade-new-rim-operating-system-os
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New Member
Posts: 1
Registered: ‎03-01-2011
My Device: curve 8520

Re: upgraded OS

thanks a million, word mole is back up and running Smiley Happy

Highlighted
Contributor
Posts: 10
Registered: ‎10-16-2010
My Device: Bold 9900
My Carrier: N/A

Re: upgraded OS

Hi...while reinstalling the OS will my existing data on the phone get erased???? how do i keep all my data safe???
Hall of Famer III
Posts: 57,527
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: upgraded OS

 


gm2191 wrote:
Hi...while reinstalling the OS will my existing data on the phone get erased???? how do i keep all my data safe???

Hi and Welcome to the Forums!

 

Typically, yes...all data is wiped out during a major update. Hence, the existence of the ability to backup and restore:

  • KB23680How to back up and restore BlackBerry smartphone data using BlackBerry Desktop Software 6.0

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................