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New Contributor
Posts: 6
Registered: ‎04-29-2013
My Device: blackberry bold 9780
My Carrier: celcom

upgrading version for LINE

Past 2 days i have upgrade my LINE to a new version......what happen is after i upgrade and restart my BB 9780 my BB keep rebooting and LED light keep flashing.....the worse part is it cannot turn on....what is happenig exactly.....is it the application or the BB itself cause the problem

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: upgrading version for LINE

Hello,

I think you can try two things : the soft reboot, and if it does not work, the hard reboot. Don't worry, you can't lose data with these two reboots.

Soft reboot :
1) Hit the three following keys at the same time :
- Alt
- Right Shift
- Delete
2) wait 2 minutes for the Blackberry to wake up.


Hard reboot :
1) your Blackberry device is on
2) remove the battery and wait for a minute
3) Put the battery back
4) wait 5 minutes for the device to wake up.


Please tell us if it works for you.




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