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New Contributor
Posts: 9
Registered: ‎12-27-2012
My Device: 9700
My Carrier: etisalat

Re: urgent

The fone is working properly but its nt connecting to the internet.plz I need a response
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: urgent

so no data, no email, no browser ?
when you are on the home screen, what is written in the top right corner of the screen ?
3G / 3g / EDGE / edge / GSM / gsm ? X ? sos ?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 9
Registered: ‎12-27-2012
My Device: 9700
My Carrier: etisalat

Re: urgent

3G but  beside it,nd d same sim works on other device
Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: urgent

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?

 

At Manage Connections > Mobile Network, do you have Data Services enabled?

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New Contributor
Posts: 9
Registered: ‎12-27-2012
My Device: 9700
My Carrier: etisalat

Re: urgent

Yes
Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: urgent


JSanders wrote:

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?

 


"Yes" can not be a possible answer here.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 9
Registered: ‎12-27-2012
My Device: 9700
My Carrier: etisalat

Re: urgent

Not connected