Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎02-24-2012
My Device: Curve 8520
My Carrier: telecel zimbabwe

usb connectivity problems

i have a bb curve 8520 OS v4.6.1.272 which wont connect to my desktop manager which is version 5.something! windows tells me device not recognised and it wont read even its removable media. i am so stuck. is there a problem with my phone?
Highlighted
Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: usb connectivity problems

Hi Ngoni

 

Try going to www.blackberry.com/update to download and install a driver update for your BlackBerry® smartphone then try again.  If you are trying to update your BlackBerry® smartphone, you can do this from here as well.

 

Thanks

 

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!