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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎02-24-2012
My Device: Curve 8520
My Carrier: telecel zimbabwe

usb connectivity problems

i have a bb curve 8520 OS v4.6.1.272 which wont connect to my desktop manager which is version 5.something! windows tells me device not recognised and it wont read even its removable media. i am so stuck. is there a problem with my phone?
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: usb connectivity problems

Hi Ngoni


Try going to www.blackberry.com/update to download and install a driver update for your BlackBerry® smartphone then try again.  If you are trying to update your BlackBerry® smartphone, you can do this from here as well.







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