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New Contributor
Posts: 4
Registered: ‎05-15-2013
My Device: bold 9000
My Carrier: att

user id recovery never sent to my yahoo email

 
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: user id recovery never sent to my yahoo email

Hello rudirud

 

Welcome to BlackBerry Support Forums

 

Have you checked your Junk or Spam folder , Go through this KB :

 

KB28232 :BlackBerry ID reset email is not being delivered to the associated mailbox

 

Or if you know the security question you can try this :

 

KB28685 : How to reset the BlackBerry ID password using the password recovery question

 

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New Contributor
Posts: 4
Registered: ‎05-15-2013
My Device: bold 9000
My Carrier: att

Re: user id recovery never sent to my yahoo email

thank you prince2012 , i know my security answer and new password has been sent to my email but i cannot find it in my email , i already contact my email admin and waiting for their answer.
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: user id recovery never sent to my yahoo email

Hi rudirud

 

 

For security purpose those reset email are sent to associated mailbox .I hope you're able to recover that reset email .

 

 

Good luck.

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New Contributor
Posts: 4
Registered: ‎05-15-2013
My Device: bold 9000
My Carrier: att

Re: user id recovery never sent to my yahoo email

still not receiving email from rim/bis and yahoo admin .
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Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: user id recovery never sent to my yahoo email

 

Sorry to hear that !

 

Can you try this Knowledge Base also :

 

KB26361  :How to change or reset a BlackBerry ID password.

 

 

Good luck.

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New Contributor
Posts: 4
Registered: ‎05-15-2013
My Device: bold 9000
My Carrier: att

Re: user id recovery never sent to my yahoo email

i have my reset id password email , i unblocked blackberry.com from blocked addresses in yahoo mail options :d
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: user id recovery never sent to my yahoo email

Hi rudirud

I am glad you figure it out Smiley Happy

Cheers !
___________________________________________________________________________

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New Member
Posts: 3
Registered: ‎09-26-2015
My Device: bold. 5
My Carrier: mtn

Re: user id recovery never sent to my yahoo email

Pls how can i unblock my black berry account ID