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Contributor
Posts: 31
Registered: ‎01-27-2012
My Device: Bold 9930
My Carrier: Sprint

v. 7.1.0.37 Synchronization Error- cannot sync anymore

These links detail my error, & my debug logs, please someone advise on how to repair this error, it says to report this to technical support, but there's no button anywhere to do so, so I'm reporting it here instead.

 

Error Message:

http://tmp.chris.superspeedyservers.com/BB%20Error.jpg

 

Generated Logs:

http://tmp.chris.superspeedyservers.com/devicedir.txt

http://tmp.chris.superspeedyservers.com/deviceinfo.txt

http://tmp.chris.superspeedyservers.com/eventlog.txt

http://tmp.chris.superspeedyservers.com/screenshot.bmp

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Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: v. 7.1.0.37 Synchronization Error- cannot sync anymore

Hey cdvonstinkpot,

 

Please review the following article that provides a workaround for the following error:


A program error occurred at line 131 in .\Error.cpp. Please report this error by sending a log to technical support.
http://btsc.webapps.blackberry.com/btsc/KB32032


Let us know if you have any other questions.
Thanks.

-HB

 

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