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New Contributor
Posts: 2
Registered: ‎10-26-2012
My Device: Storm 9500
My Carrier: MTN

validate Blackberry email address

Good day everyone

 

I need assistance wrt the above subject line. I want to validate my email address, however I cannot remember my password and my recovery question answer as well. I've tried the information on the BB website but its still not working. Please help me.....

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: validate Blackberry email address

Hi and welcome to the forums!

 

If you know the email address and you can;t validate it, there's a chance you can change the information and retry the validate process. The attached link shows all the needed steps.

As far as forgetting the password and the recovery question as well, 3 strikes your out!

 

It pains me to have to suggest this but you'll have to call your wireless service provider. 

Thanks,

 

Bifocals


Blackberry Internet service manual

 

 

 

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New Contributor
Posts: 2
Registered: ‎10-26-2012
My Device: Storm 9500
My Carrier: MTN

Re: validate Blackberry email address

Thanks for the help.....will try it now.

New Contributor
Posts: 3
Registered: ‎10-19-2012
My Device: BlackBerry Curve 9320

Re: validate Blackberry email address

Sometimes you just have to accept the inevitable;
Backup; Security wipe; Restore; Enter a valid email with a memorable password and security question; Move on.