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09-12-2013 02:55 PM
Can you provide some more information with your issue !
Meanwhile read this article : How to regain access to your BBID
Try it and let us know.
09-13-2013 03:03 PM
Unable to login to your black berry I'd account
Also, please check if you have sufficient signal.
Please try to log in to www.bbid.com and from there check if you can log in your BlackBerry ID.
If you have access to the email address associated to your BlackBerry ID, after logging in to BlackBerry ID online, verify your email address.
You will receive a confrmation message on your email inbox and validate your BlackBerry ID from there.
09-18-2013 02:42 PM
If you're recieving this error message on your BlackBerry while trying to login with your BlackBerry then refer to this Knowledge Base and try those suggestions :
KB28212 : "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7
Try it and let us know if you feel any problem.