02-03-2011 06:29 AM
i cant seem to validate my email account on my new blackberrry torch.
when i type in the password is says it is invalid. but my black 8900 curve worked fine.
i have been on the black berryorange website to validate it it but get the same message.
can anyone help me on this>?
02-03-2011 09:17 AM
Welcome to the Forums, Lucy!
That would be your incoming server information that's required there.
02-03-2011 09:50 AM
Are you getting an error message? What does the message say?
02-03-2011 09:58 AM
cannot connect to email server or invalid server name:
please verify the server name.if the name. if the error persist contact (your email provider)
i have copied the deatils from my outlook and that is what i get
02-03-2011 10:07 AM
Okay, so was this e-mail address already set up in BIS and you just tried to enter in the server information? If so, please try deleting the account altogether, then re-adding it.
02-03-2011 10:35 AM
So you're sure you have all the server information and password entered correctly?