Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Visitor
Posts: 1
Registered: ‎07-26-2012
My Device: Blackberry curve 8520
My Carrier: BSNL

very very serious problem pls help.... experts are needed

Am using curve 8520 since last 8 days and am not able to watch online videos at all on my handset. It shows java.lang exception. The videos stored on media card are watchable without any prob. But pls pls pls help me out wit online videos. m.youtube.com is also not working.
Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: very very serious problem pls help.... experts are needed


sandesh_compwizard wrote:
Am using curve 8520 since last 8 days and am not able to watch online videos at all on my handset. It shows java.lang exception. The videos stored on media card are watchable without any prob. But pls pls pls help me out wit online videos. m.youtube.com is also not working.

Hello sandesh_compwizard,

 

Please wipe your device and reload your OS. Read these article.

 

Note: Make a backup first!

 

Make sure also you have sufficient BlackBerry data plan and enable your APN. Thanks.

 

 

Hope that helps.

Good luck!



Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"