1. If any post helps you please click the below the post(s) that helped you. 2. Please resolve your thread by marking the post "Solution?" which solved it for you! 3. Install free BlackBerry Protect today for backups of contacts and data. 4. Guide to Unlocking your BlackBerry & Unlock Codes
That means you dont have a working connection to watch videos on your phone. Contact your service provider and ask them to activate this service for you. This is a paid service for most of the carriers.