06-10-2012 06:53 PM
I used my Torch to film two videos a few minutes apart. both play on the phone - video and sound are perfect. When I copy them to my computer one of them plays just fine - the other only the sound - no picture. I've uploaded the file several times with same results. I've used the bb app to upload the files as well as windows explorer copy... always same result...
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
06-11-2012 10:04 AM
pc or mac?
if with a PC can you try VLC to see if it will play?
I had an issue with a video that would not play because i took it in portrait mode and windows did not like that format but VLC played it fine.
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
06-11-2012 06:21 PM
thanks for the link.. I downloaded the app and it works - except the whole video is shown in portrait mode - but it was taken "landscape". I notice the same behavior on the phone - I have to hold the phone in portrait mode to view it full screen but the video is 90degrees off...
also could view it via Quick Time - same behavior..
I haven't found a way to "rotate" the video...
the difference between the video that works just fine and this one is that (I think) I was holding the phone in landscape mode - but for one the camera was on the left and the other the camera was on the right... I'll try some tests and post the results.