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Visitor
Posts: 1
Registered: ‎05-26-2012
My Device: BlackBerry Curve 9300
My Carrier: RIM

virus in my BB Curve 9300 3G

I got a virus in my BB Curve 9300 3G
It came from laptop, when I insert media-card
from laptop to my phone it get virus.
When I download or modify any file ,
It get a extension ".rem"
Which cann't be seen in any device other than phone.So what will I do pls suggest me.
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Hall of Famer III
Posts: 57,612
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: virus in my BB Curve 9300 3G

A .rem file is not a virus. Rather, you have activated, on the BB, Content Protection or Encryption, which encrypts files stored on the BB, with the .rem extension. Only the BB that create the file can decrypt and render it. You do not have a virus on your BB.

Occam's Razor nearly always applies when troubleshooting technology issues!

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