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Trusted Contributor
Posts: 160
Registered: ‎05-10-2011
My Device: blackberry curve 9320
My Carrier: vodafone

voice chat

I have a blackberry curve 9320 on my bbm its saying your voice chat connection cannot be established can you help? Xx
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: voice chat

[ Edited ]

here is the how to guide on bbm voice:

http://www.youtube.com/watch?v=aXsxzm3rY4M

it details the requirements needed for both parties to use chat.  I hope this helps!!

 

Also saw this in the comments from the above link:

http://www.youtube.com/watch?v=YA4oEpQn0eE

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Guru II
Posts: 21,605
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: voice chat

Have you rebooted the device by removing the battery?

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Trusted Contributor
Posts: 160
Registered: ‎05-10-2011
My Device: blackberry curve 9320
My Carrier: vodafone

Re: voice chat

Yes the battery has been rebooted a few times