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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎08-07-2013
My Device: Torch 9810
My Carrier: Telus

voice chat

I have a green phone icon on my BBM messenger for a contact. I don't want to use this feature but don't know how to turn it off.

Can someone please help. I have tried looking through support but can't find anything that tells me how to do this.


Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: voice chat

Hey murphy1018,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


This is a built-in feature in BBM and can not be disabled.  If you do not want to receive BBM Voice Chat calls then you can not connect to a Wi-Fi network on the BlackBerry Torch 9810 smartphone.  On BlackBerry 10 smartphones, you can receive BBM Voice Chat over Mobile Network and Wi-Fi.


Let me know if you have any more questions.





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