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New Contributor
Posts: 4
Registered: ‎05-07-2013
My Device: pearl 9105
My Carrier: giffgaff
Accepted Solution

voice mail alert but no messages in voice mail

Hi - after switching to new service provider I have voice mail message alerts on my blackberry pearl handset but when I go to my voice mail I have no new messages.

 

Any ideas how to delete the message alert? Thanks!

Hall of Famer III
Posts: 57,542
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: voice mail alert but no messages in voice mail

Hello,

Sometimes those get stuck. One way to unstick them is to, from a different phone, call your BB and leave a message. Then, from the BB, retrieve the message and delete it. Sometimes that can get the stuck notification indicator to release.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 4
Registered: ‎05-07-2013
My Device: pearl 9105
My Carrier: giffgaff

Re: voice mail alert but no messages in voice mail

Fantastic - thanks! This solved the problem, just as you suggested it might =. 

 

Really appreciate your time helping me wtih this problem!

Hall of Famer III
Posts: 57,542
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: voice mail alert but no messages in voice mail

You are most welcome...enjoy!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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