05-19-2013 07:00 PM
One royal pain in the butt
I joined this service expecting that BB technicans will provide a solution.
I'd prefer a straight forward reply. I'm not looking for an education on what a certificate is, if you get my drift
I have a 8520 unlocked bought about a year ago from Amazon
OS v18.104.22.1681 (Bundle 1168, Platform 22.214.171.124)
I live in Panama
The provider here is Movistar
Suddenly about a week ago I started getting this message about "untrusted certification"
the heading on the message is: * .voip.blackberry.com Thawte SSL CA untrusted
or something to that effect
O= Research in Motion
CN= Thawte SSL CA
O= Thawte Inc
Serial No: 1678rF1BFB86F194CAFC7433AA89432A
unverifiable Cert Chain
Untrusted Cwert Chain
Expiration: Nov 9, 2013
Revocation Status: Unknown
Trusted Status: Not Trusted
Certificate Type: X509
Public Key Type : RSA2048
I've written Thawte and they don't even know what I'm talking about, it seems. They seem to think I can connect to my PC using my BB PC Tool (forget the name) and some how install a new certificate. They are in zip formate for one and when I point BB Software to upload it fails. I think then they wanted me to sync that certificate. Or a get advice that it's not their problem, something about the server.. who's that my internet provider?
I read several messages similar to my problem on this and other services.
I tried "wiping" my BB.
It took me forever to restore everything, I finally did but I still have the problem. Yes maybe the problem is in the backup up I don't know what feature of the backup to avoid if in fact a restore from a back up is a solution. At this point I created a Keystore password" which I didn't have at the beginning of this mess. Little good it does me though
I sort of get the impression this is a problem with wifi. That's a guess from what I've been reading.
as SOULUTION PLEASE
PLEASE no responses like " you might try this" or "maybe this is your problem"
somebody at BB must have a handle on this, NO?
Solved! Go to Solution.
05-19-2013 09:16 PM
05-20-2013 09:27 AM
I learned you can go to "add on" in the Application section of setup and there you can remove Blackberry Messenger
Will this resolve my original problem? I'm waiting to see... 10 min after reboot so far and no alert that certificate needs permission.. 10 min later still no alert message..
I think this resolved my issue.
I've spent days on this!
No help what so ever from anyone at Blackberry or responses here.
Is that interesting?
I could have avoided a lot of this BS on my BB if I'd known from the start that BBM was the heart of the issue