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Visitor
Posts: 0
Registered: ‎02-20-2013
My Device: z 10
My Carrier: egypt

waht work

Device called a computer connection after entering the security code 10 times wrong?Mobile computer does not respond to what is to act

Hall of Famer III
Posts: 58,376
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI459), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: waht work

Hi and Welcome to the Community!

I do not quite understand your words, but I believe that you have incorrectly entered the device lock password 10 times, and your BB has wiped itself clean. This is normal, as a security precaution (the device believes it has been stolen, and needs to protect the personal information that is has).

You now start over, as if your BB is brand new, and reconfigure it all over again for everything.

If you cannot do that, please provide adequate details so that we can understand your exact situation...from the words in your post, I cannot understand, and so need more information from you.

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

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