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Posts: 1
Registered: ‎10-23-2013
My Device: curve 9360
My Carrier: plugins

wanted my user name on my curve 9360

Hi

 

Plz anyone  gone through this my bb curve 9360 wants my username id assosiated with my phone , i login even and changed my email id and password verified still  i cant access to anything on my phone , wen i even try to go to any apps its ask my  user id , plzzzzz help urgently required

Hall of Famer III
Posts: 58,176
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: wanted my user name on my curve 9360

Hi and Welcome to the Community!

Every BB must be associated to a BBID in order for services to work correctly. And, from what you say, that's the credentials it's asking for. So, how does it respond when you enter your credentials? You didn't say how it responds, and that may well be the critical piece of information to understand your situation.

Thanks and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

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