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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎06-01-2011
My Device: Bold 9700
My Carrier: Fido
Accepted Solution

what is a key code for BBM?

I recently bought this phone, originally from rogers but got it unlocked to work with fido. Everything seems to be working fine except i cant log into bbm cuz it is asking me for a key code. Where do I get this code?? what is it??


Posts: 96,064
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: what is a key code for BBM?

That used device must have a beta version of BlackBerry Messenger installed. Let's install the most recent official version for you.


Go to Options > Advanced > Applications (and maybe click on Add-On at the top right corner) and scroll to the BBMessenger application and don't click on it, just scroll to it. Click Menu > Delete and remove the application.

Now, do a reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

Finally, use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install the Messenger application again.

After installation and possibly another reboot, check your Instant Messaging Folder, or Downloads folder for the application.

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