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New Contributor
Posts: 9
Registered: ‎01-17-2011
My Device: 9800
My Carrier: at&t

what is pushed content? and what happens if i clear it?

 
Posts: 94,208
Likes: 24,322
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: what is pushed content? and what happens if i clear it?

Yes, you can clear that. Pushed content, among other things, might be web pages you viewed which were not available at the time and were later "pushed" to your device, or perhaps a weather service which might daily "push" forecases and alerts to your BlackBerry device.

 

No harm in clearing it.

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New Contributor
Posts: 9
Registered: ‎01-17-2011
My Device: 9800
My Carrier: at&t

Re: what is pushed content? and what happens if i clear it?

thanks.  i'm trying to fix a text message problem.  at&t suggested i clear all cookies, cache, etc.

 

basically, my text msg icon won't open, an error msg comes up: Uncaught exception: java.lang.IndexOutOfBoundsException

 

ever hear of that or know what to do?  i can send/receive texts, but not via that icon, which won't open

Posts: 94,208
Likes: 24,322
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: what is pushed content? and what happens if i clear it?

Try this first... EVEN if you already have done so...

 

 

Do a simple reboot on the BlackBerry in this manner:

 

With the BlackBerry device POWERED ON, remove the battery for FIVE minutes, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.

 

See if you have any luck now. If not, please post back.




 

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
Posts: 9
Registered: ‎01-17-2011
My Device: 9800
My Carrier: at&t

Re: what is pushed content? and what happens if i clear it?

no luck.  still get the error message

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: what is pushed content? and what happens if i clear it?

JSanders's answer is a good one; it works most of the time.

 

If AT&T wants you to clear your cache, cookies, etc., do the following:

 

Open your browser and click the BB menu button.  From that, choose Options and scroll to the bottom where it says Clear Browsing Data.  Check each box and click Clear Now.  That'll clear up anything that the battery pull did not.


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Posts: 94,208
Likes: 24,322
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: what is pushed content? and what happens if i clear it?

 


ewterrell wrote:

no luck.  still get the error message


What is your Operating System loaded to your device? Look at Options > About, third line down beginning with a "v.5.0.x.xxx", What is yours?

 

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 9
Registered: ‎01-17-2011
My Device: 9800
My Carrier: at&t

Re: what is pushed content? and what happens if i clear it?

miraculously, it just started working.  thanks for your help!

Posts: 94,208
Likes: 24,322
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: what is pushed content? and what happens if i clear it?

You're welcome.

 

Please read 1. and 2. below.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code