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Contributor
Posts: 16
Registered: ‎11-11-2011
My Device: Blackberry Curve 9300 3G
My Carrier: Virgin Mobile SA

whats going on with the blackberry app world website when you sign in?

Hi

 

What is going on with the blackberry app world website when you sign in, the webpage doesn't finish loading or loads incorrectly, I tried on 2 different web browsers on my pc, same result. And it doesn't help to reload the page, stays the same. Is blackberry aware of this? I don't know if it makes a difference, but this happens when I login to the blackberry app world website for South Africa.

Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: whats going on with the blackberry app world website when you sign in?

I see no issues here... in North America.

You could be seeing temporary server issues only in your area.

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Contributor
Posts: 16
Registered: ‎11-11-2011
My Device: Blackberry Curve 9300 3G
My Carrier: Virgin Mobile SA

Re: whats going on with the blackberry app world website when you sign in?

Hi, I see that is still in same state, I just visited it now, as soon as I login, doesn't matter what Blackberry ID I use, I get the same. I have to scroll down, to get where you can search and view availble apps and that where it ends. There a way that Blackberry can be told about this?blackberry app world error.jpg

Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: whats going on with the blackberry app world website when you sign in?

You need to clear the browser cache and try again.

 

BlackBerry World on the PC is working fine.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 16
Registered: ‎11-11-2011
My Device: Blackberry Curve 9300 3G
My Carrier: Virgin Mobile SA

Re: whats going on with the blackberry app world website when you sign in?

I always clear my cache, it stays the same. even reloading the page doesn't help

Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: whats going on with the blackberry app world website when you sign in?

Ok.

 

It looks normal if you are not logged in?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
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Highlighted
Contributor
Posts: 16
Registered: ‎11-11-2011
My Device: Blackberry Curve 9300 3G
My Carrier: Virgin Mobile SA

Re: whats going on with the blackberry app world website when you sign in?

Yes, it looks fine when I'm not logged in. Everything chance as soon as I log in.
Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: whats going on with the blackberry app world website when you sign in?

Yea, I don't understand that.

 

So, can you try logging in a different PC?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 16
Registered: ‎11-11-2011
My Device: Blackberry Curve 9300 3G
My Carrier: Virgin Mobile SA

Re: whats going on with the blackberry app world website when you sign in?

I will try so as soon as I can. Thanks.