12-09-2013 09:41 PM
You can get access to the WhatsApp data base located on the SD card only as a root user I think. if you open "\data\data\com.whatsapp" you will see that "databases" is linked to "\firstboot\sqlite\com.whatsapp\"
08-21-2014 05:37 AM
Please visit : http://www.whatsapp.com/faq/bb/21040067
Here below the same text pasted. Works like a charm!
My chats are gone, how do I recover my chat history?
Message history is removed from the BlackBerry's internal memory after restarting your phone. If your chat history is not saved to a media card (SD card), it will be completely erased after restarting your phone. This is how the BlackBerry system is designed.Summary:
Check your chat history settings
First, check that you have a media card in your BlackBerry (see this article for more information), then check your settings inside of WhatsApp to make sure they are correct:
Go to the Settings tab.
Go to Media Settings.
Make sure that Message History is set to Media Card.
Check for problems on your media card
If your Message History is already set to Media Card but your chats are still missing, there is likely a conflict between your media card and WhatsApp. To fix this, we recommend these steps:
Attempt to recover your chat history
You may be able to recover some of your chat history on your SD card by restoring an older chat backup:
08-09-2015 01:23 PM
here below the procedure that allows to restore your whatsapp chat history when you move to a new BB10 device from a previous BB10 device.
1) Backup your whatsapp conversation on the old BB10 device (open whatsapp > Settings > Media Settings > Backup conversation). The backup file will be stored in Device/misc/whatsapp/backup
2) Copy the backup file just created into the new device in the same path, so in Device/misc/whatsapp/backup
3) Rename the backup file just copied in the new device using this filename: messageStore-yyyy-mm-dd.1.db.crypt (filename convention is critical! if you do not rename the file using this convention, the backup file will be not properly recognized and you'll be not able to restore old messages)
4) Install Whatsapp on the new device
5) Once the whatsapp installation procedure will be completed, you'll be automatically prompted to restore your old chat hstory since a backup file has been found in your new device (thanks to steps 2&3)
6) Accept and magically your old conversations will be there.
Hope it helps all the whatsapp users having BB10 devices.
It worked fine for me (and i've repeated the procedure several times).
I've not verified the procedure on old BBOS devices, but i guess the same procedure can be used.
08-09-2015 03:12 PM
08-09-2015 04:00 PM
honestly i just swapped to 2 Q10 devices. I didn't try on Passport.
Anyway i'm surprised that the procedure is not woking because as you said both of them are BB10 devices.
You can try to proceed in this way:
Once you've installed whatsapp on Passport, try to generate a "dummy" backup of the whatsapp chat ("dummy" just because on the new device there are no old chats).
Then look for the backup file just created, in order to check whether on Passport there's any difference either in the path where the backup file are stored or in the filename convention".
Once you've verified these 2 info, you can try to uninstall whatsapp, and copy your real backup file in the proper path and using the proper naming convention. and then reinstall whatsapp.
I'm pretty sure that even on Passport, backup file will be created in this path: misc/whatsapp/backup
So it's probablu only a matter to find the correct naming convention.
Looking on the web there might be some problems in case of cross platforms (from Android to BB10 for instance), but i don't think this is the cause of the issue you are facing.